Forest Area Federal Credit Union

Forest Area Federal Credit Union is seeking a detail-oriented Compliance Specialist to support our regulatory compliance program. This role works closely with the Compliance & BSA Officer to help ensure the credit union remains compliant with all applicable federal and state regulations while supporting internal teams with policy updates, compliance reviews, and regulatory guidance.

This is a great opportunity for someone with banking or credit union experience who wants to grow their career in regulatory compliance and risk management.

What You'll Do

• Assist with reviewing and updating compliance policies and procedures

• Monitor new and changing regulations and help implement required updates

• Support internal compliance reviews and monitoring activities

• Assist with investigating compliance concerns or complaints

• Prepare reports related to compliance reviews, audits, and regulatory findings

• Maintain documentation of compliance activities and regulatory reporting

• Assist with employee training on compliance policies and regulatory updates

• Support compliance with BSA/AML regulations and internal policies

What We're Looking For

• 1–2 years of banking or credit union experience preferred

• Strong attention to detail and analytical skills

• Ability to interpret regulations and apply them to operational processes

• Strong written and verbal communication skills

• Ability to handle confidential information with professionalism

• Strong organization and time management skills

Education

Bachelor’s degree preferred or an equivalent combination of education and experience.

Why Join Forest Area Federal Credit Union?

At Forest Area FCU, we are committed to serving our members with integrity while creating a supportive and collaborative workplace for our employees. Join a team where your work helps protect the strength and compliance of a trusted financial institution.

The Core Values of Forest Area Federal Credit Union are:

Respect, Integrity, Empowerment, Passion, Innovation

With the foundation of our values in-place, we confidently articulate our

Mission:

“Strengthening Our Communities; Investing In Your Success”

Position Purpose

Perform transactional duties to serve members by receiving or paying out funds with high degree of accuracy. Maintain accurate transactional records, providing basic cash receipt and payment services in accordance with credit union policies and procedures.

Performance Measurements

Provide friendly, professional, personal, and confidential service to all members and associates.

Balance cash drawer daily, with no more than $2 off and with total offages not to exceed 2 in a 1 month period in accordance with Credit Union policies and procedures.

Accurately post transactions, having fewer than 2 unresolved posting errors in a 1 month period.

Troubleshoot and resolve member and internal inquiries in a timely, friendly, and accurate manner.

Proactively seek opportunities to identify appropriate products and services for the greater benefit of the member.

Maintain a dependable record of attendance and timeliness.

Maintain a professional work environment and businesslike appearance.

Benefits

Health Insurance/Dental paid 100% for you by employer

401K- FAFCU gifts 7% after 1 year of service

Short Term/Long Term Disability Insurance

Life Insurance for you, spouse and dependents

Forest Area FCU is growing — and so is our investment in people.

We are excited to add a brand-new role to our organization: Leadership & Development Specialist. This position was created to help us elevate training, strengthen leadership development, and create exceptional employee experiences as we continue expanding our organization.

If you are passionate about developing people, leading engaging trainings, and helping employees grow into successful leaders, this could be the opportunity you’ve been waiting for.

What Makes This Role Unique?

This isn’t a “check-the-box” training role.

You’ll help shape the future of leadership development at Forest Area FCU by:

• Building impactful onboarding experiences
• Designing engaging learning programs
• Supporting emerging leaders and management teams
• Influencing company culture and employee growth
• Partnering directly with leadership on organizational development initiatives

You’ll have the opportunity to create meaningful learning experiences that directly impact employees across the organization.

What You’ll Be Doing

• Designing and delivering training programs
• Facilitating leadership development workshops
• Leading onboarding and employee development initiatives
• Collaborating with HR and leadership teams
• Evaluating and improving training effectiveness
• Creating learning resources and development materials
• Supporting performance management initiatives
• Assisting with payroll backup functions as needed

What We’re Looking For

• 3–5 years of related experience in training, leadership development, HR, coaching, or employee development
• Strong presentation and facilitation skills
• Ability to motivate and influence others
• Strong organizational and communication skills
• A self-starter who enjoys building programs and improving processes
• Someone who thrives in a collaborative, people-focused culture

Why Forest Area FCU?

At Forest Area FCU, we believe our people are our greatest investment. We are committed to developing leaders, supporting employee growth, and creating a culture where individuals can succeed professionally and personally.

If you are excited about helping people grow, building strong leaders, and making a lasting impact, we’d love to meet you.

Apply today and help us shape the future of leadership development at Forest Area FCU.

Do you thrive in a fast-paced environment, love keeping things organized, and enjoy helping people achieve one of life’s biggest milestones — homeownership? If so, we’d love to meet you!

At Forest Area Federal Credit Union, we believe buying a home should feel exciting, not overwhelming. Our Mortgage Loan Processor plays a huge role in making that happen by helping loans move smoothly from approval to closing while delivering outstanding member service every step of the way.

If you’re detail-oriented, proactive, and enjoy solving problems while working with a great team, this could be the perfect fit.

What You’ll Be Doing

 Partnering closely with Mortgage Loan Originators to help members move through the mortgage process smoothly and efficiently

 Gathering, reviewing, and verifying loan documentation for accuracy and completeness

 Communicating with members, realtors, title companies, builders, and vendors throughout the loan journey

 Ordering and reviewing appraisals, title work, flood certificates, and other required documents

 Identifying and resolving issues early to help keep loans on track and closings on time

 Preparing loans for closing, disbursing funds, and ensuring proper filing and archiving of documents

 Managing pipeline updates and maintaining organized, accurate loan records

 Providing exceptional member service while identifying opportunities to support additional member needs

What We’re Looking For

 1–3 years of related experience in mortgage processing, lending, or financial services

 Strong attention to detail and organizational skills

 Ability to manage multiple deadlines in a fast-paced environment

 Excellent communication and relationship-building skills

 Comfortable using computer systems, email, and learning new software platforms

 Someone who enjoys problem-solving and takes pride in accuracy and teamwork

Why Join FAFCU?

At Forest Area Federal Credit Union, you’re more than just an employee — you’re part of a team committed to helping our members succeed financially while supporting one another along the way.

We offer:
 A supportive team environment
 Meaningful work that impacts members’ lives
 Opportunities to grow and develop
 A professional culture focused on service and community

Ready to help people open the door to their next home? Apply today!

The Core Values of Forest Area Federal Credit Union are:

Respect, Integrity, Empowerment, Passion, Innovation

With the foundation of our values in-place, we confidently articulate our

Mission:

“Strengthening Our Communities; Investing In Your Success”

Position Purpose

Perform transactional duties to serve members by receiving or paying out funds with high degree of accuracy. Maintain accurate transactional records, providing basic cash receipt and payment services in accordance with credit union policies and procedures.

Job Functions

Greet and welcome members to the credit union in a courteous, professional, and timely manner, providing prompt, accurate, and efficient member transactions.

Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement, and enter deposits into computer records.

Cash share drafts/checks and process withdrawals; pay out money after verification of signatures and member balances.

Assist with mail or email transactions, when available.

Maintain an up?to?date comprehensive knowledge on all credit union products and services that are handled or promoted by MSR’s. Maintain an up?to?date and comprehensive knowledge on all related policies and procedures, rules, and regulations for the teller area, including robbery procedures.

Promote, explain, and cross?sell other credit union services such as consumer and mortgage loans, IRAs, certificates, safe deposit boxes, debit and credit cards, on?line banking, cashier’s checks, and money orders.

Receive mortgage, consumer loan, and other payments, and ensure the payments match balances due. Enter payments into computer. Generate member receipts.

Process cash advances from credit cards, unemployment compensation, tax returns, and other sources.

Place hold on accounts for uncollected funds.

Count, check, and package coins and currency.

Balance cash drawer at the end of the shift and compare totaled amounts to computer generated proof sheet. Research and resolve discrepancies. Report any discrepancies to the supervisor as necessary.

Ensure that the station is properly stocked with forms, supplies, brochures, etc.

Check night depository bags and record proper information according to credit union procedures.

Perform other duties as assigned.

Performance Measurements

Provide friendly, professional, personal, and confidential service to all members and associates.

Balance cash drawer daily, with no more than $2 off and with total offages not to exceed 2 in a 1 month period in accordance with Credit Union policies and procedures.

Accurately post transactions, having fewer than 2 unresolved posting errors in a 1 month period.

Troubleshoot and resolve member and internal inquiries in a timely, friendly, and accurate manner.

Proactively seek opportunities to identify appropriate products and services for the greater benefit of the member.

Maintain a dependable record of attendance and timeliness.

Maintain a professional work environment and businesslike appearance.

Benefits

Health Insurance/Dental paid 100% for you by employer

401K- FAFCU gifts 7% after 1 year of service

Short Term/Long Term Disability Insurance

Life Insurance for you, spouse and dependents

The Core Values of Forest Area Federal Credit Union are:

Respect, Integrity, Empowerment, Passion, Innovation

With the foundation of our values in-place, we confidently articulate our

Mission:

“Strengthening Our Communities; Investing In Your Success”

Position Purpose

Perform transactional duties to serve members by receiving or paying out funds with high degree of accuracy. Maintain accurate transactional records, providing basic cash receipt and payment services in accordance with credit union policies and procedures.

Performance Measurements

Provide friendly, professional, personal, and confidential service to all members and associates.

Balance cash drawer daily, with no more than $2 off and with total offages not to exceed 2 in a 1 month period in accordance with Credit Union policies and procedures.

Accurately post transactions, having fewer than 2 unresolved posting errors in a 1 month period.

Troubleshoot and resolve member and internal inquiries in a timely, friendly, and accurate manner.

Proactively seek opportunities to identify appropriate products and services for the greater benefit of the member.

Maintain a dependable record of attendance and timeliness.

Maintain a professional work environment and businesslike appearance.

Benefits

Health Insurance/Dental paid 100% for you by employer

401K- FAFCU gifts 7% after 1 year of service

Short Term/Long Term Disability Insurance

Life Insurance for you, spouse and dependents

This is a career-defining opportunity to be the guardian of our integrity and compliance.

          What You’ll Do

• Lead FAFCU’s BSA/AML/OFAC programs, including CIP, CDD/EDD, transaction monitoring, CTR/SAR filings, and information sharing.

• Stay ahead of regulatory changes by updating policies, training employees, and guiding the CU through exams and audits.

• Oversee vendor compliance risk, fair lending monitoring, Reg E governance, and complaint resolution.

• Partner across departments to keep our operations strong, secure, and exam-ready.

• Provide reports and insights to leadership that directly shape how we serve members.

  What We’re Looking For

• 4+ years of experience in financial services compliance/risk roles.

• Hands-on experience as a BSA Officer (preferred).

• Strong knowledge of BSA, AML, OFAC, and regulatory requirements.

• Excellent communicator with strong relationship-building skills.

• Bachelor’s degree (or equivalent experience).

• Professional certifications (BSACS, ACAMS, CUCO, NCCO, etc.) a plus.

Why This Role Matters
This is not just about checklists — it’s about protecting our members, ensuring fairness, and keeping FAFCU strong for the future. You’ll be the one building trust, ensuring readiness, and helping us grow responsibly.

This position may transition to a hybrid role once specific criteria are met. Employees must demonstrate confidence and proficiency in the role and have at least six months of experience in the position before becoming eligible for hybrid work. Hybrid arrangements require management approval and are defined as three days in the office and two days working from home.

Ready to make an impact? Apply today to become our Compliance & BSA Officer!

We’re looking for a passionate and strategic Regional Branch Director to lead multiple branch locations, inspire employees, and help shape the future of our organization.

 What You’ll Do:
• Lead and develop high-performing branch teams
• Drive operational excellence and growth
• Coach and mentor leaders
• Build strong community and member relationships
• Influence strategy and organizational success

 What We’re Looking For:
• Strong leadership and people development skills
• Banking/Credit Union leadership experience preferred
• Strategic thinker with a passion for service
• Someone who leads with integrity, accountability, and vision

If you’re ready to make an impact and grow your career with an organization that values leadership, collaboration, and innovation — we’d love to hear from you!

 Apply today and take the next step in your leadership journey.

#NowHiring #LeadershipOpportunity #CreditUnionCareers #RegionalDirector #JoinOurTeam #CareerGrowth

Are you a detail-oriented accounting professional who enjoys accuracy, organization, and the satisfaction of balancing the books? Join a trusted and growing Credit Union where your expertise makes a real impact every day!

At Forest Area Federal Credit Union, we take pride in serving our members with integrity, financial strength, and exceptional service. We’re seeking a skilled Accountant to help maintain accurate financial records and reporting, ensuring compliance with accounting principles and Credit Union policies.

What You’ll Do

• Maintain the Credit Union’s accounting records in accordance with GAAP and internal policies.
• Review, verify, and prepare journal entries, account classifications, and reconciliations.
• Prepare financial statements including income statements, balance sheets, and other accounting reports.
• Analyze and interpret financial data to ensure accuracy and completeness.
• Process accounts payable and expense transactions; maintain organized records and files.
• Manage and monitor cash balances and assist with ordering cash as needed.
• Partner with other departments to resolve discrepancies and improve reporting accuracy.
• Support month-end closing processes and produce timely management reports.
• Keep leadership informed of key accounting activities and findings.

What We’re Looking For

• Strong knowledge of accounting principles and financial reporting.
• Proficiency in general ledger systems and spreadsheet applications.
• Excellent attention to detail and accuracy in all aspects of work.
• Ability to analyze financial data and communicate findings clearly.
• A team player who values collaboration and professionalism.
• Degree in Accounting, Finance, or a related field preferred.
• Prior experience in a credit union or financial institution is a plus!

Why You’ll Love Working Here

• A collaborative, mission-driven culture focused on members and community.
• Competitive pay and comprehensive benefits.
• Opportunities for professional growth and development.
• Work-life balance and a supportive leadership team that values your contributions.

Ready to grow your career with a team that values accuracy, trust, and excellence?
Apply today and help us continue delivering financial confidence to our members.

The Core Values of Forest Area Federal Credit Union are:

Respect, Integrity, Empowerment, Passion, Innovation

With the foundation of our values in-place, we confidently articulate our

Mission:

“Strengthening Our Communities; Investing In Your Success”

Position Purpose

Perform transactional duties to serve members by receiving or paying out funds with high degree of accuracy. Maintain accurate transactional records, providing basic cash receipt and payment services in accordance with credit union policies and procedures.

Performance Measurements

Provide friendly, professional, personal, and confidential service to all members and associates.

Balance cash drawer daily, with no more than $2 off and with total offages not to exceed 2 in a 1 month period in accordance with Credit Union policies and procedures.

Accurately post transactions, having fewer than 2 unresolved posting errors in a 1 month period.

Troubleshoot and resolve member and internal inquiries in a timely, friendly, and accurate manner.

Proactively seek opportunities to identify appropriate products and services for the greater benefit of the member.

Maintain a dependable record of attendance and timeliness.

Maintain a professional work environment and businesslike appearance.

Benefits

Health Insurance/Dental paid 100% for you by employer

401K- FAFCU gifts 7% after 1 year of service

Short Term/Long Term Disability Insurance

Life Insurance for you, spouse and dependents

Respect

Integrity

Empowerment

Passion

Innovation

With the foundation of our values in-place, we confidently articulate our Mission:

“Strengthening Our Communities; Investing In Your Success”

Position Purpose

As an ITM Representative, you play a vital role in delivering exceptional member service through our ITM (Interactive Teller Machine) systems. Your responsibilities encompass completing member financial transactions efficiently, providing clear and helpful information, and identifying members' financial needs to recommend appropriate products and services. This role is pivotal in helping the credit union make a positive difference in each member's financial life.

Job Functions

Process member financial transactions, including deposits, withdrawals, and loan payments.

Accurately transfer funds between member accounts as directed.

Post transactions to member accounts and maintain precise member records.

Interactive Teller Machines (ITM):

Utilize ITMs to facilitate member transactions.

Greet members and provide routine information about accounts and services.

Direct members to branch staff for specific transactions or services that cannot be completed via the ITM.

Communication and Member Engagement:

Focus on providing clear instructions to ensure ease of use, accuracy, and efficiency for all transactions.

Actively listen to members' questions and concerns, offering informative and courteous responses.

Identify members' financial needs and recommend suitable credit union products and services.

Technology Proficiency:

Stay updated on ITM technology and delivery methods, adapting to changes and advancements.

Troubleshoot basic ITM issues and escalate technical problems as necessary.

Goal Achievement:

Work toward individual performance goals and contribute to reaching established department goals.

Engage in conversations with members to promote Intrepid Credit Union’s products and services when relevant.

Manager Communication:

Keep the ITM Supervisor informed of any issues that may arise with ITM operations while serving members.

Collaborate with branch staff to ensure a seamless member experience.

Additional Responsibilities:

Perform any other duties as assigned by the credit union to support its operations and member service.

 Performance Measurements 

 Provide friendly, professional, personal, and confidential service to all members and associates.

Balance cash drawer daily, with no more than $2 off and with total offages not to exceed 2 in a 1 month period in accordance with Credit Union policies and procedures.

Accurately post transactions, having fewer than 2 unresolved posting errors in a 1 month period.

Troubleshoot and resolve member and internal inquiries in a timely, friendly, and accurate manner.

Proactively seek opportunities to identify appropriate products and services for the greater benefit of the member.

Maintain a dependable record of attendance and timeliness.

Maintain a professional work environment and businesslike appearance.

 Education and Experience

Experience: One to three years of similar or related experience.

Education: High school education or GED.

Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job.

Communication: Excellent verbal communication skills.

Work Environment

You will primarily work in a credit union Call Center environment, with regular personal contact with members and coworkers. The role may require sitting for extended periods.